top of page

Where to find us on your bill?

Ever wonder what the charges on your utility bill are and what they all mean? Well, we are here to help you decipher your own electricity bills (for natural gas click here) so you never have to wonder again! But just to be clear, we are NOT your utility that provides these bills to you. We are just simply explaining the charges on your bill so you can be an expert the next time your utility bill arrives! 

Now Let's Talk About Your

Electricity Charges!

Electricity Charge

This is the charge on your electricity bill that shows you time-of-use or two-tiered pricing on the Regulated Price Plan ("RPP"). Time-of-use and two tiered rates are subject to change every May 1st and November 1st of each year. (to learn more about time-of-use pricing click here).


This will also be the line on your bill where you will see the electricity Market Price Plus Program from Canadian Energy Protection.


This line of the bill shows the cost of delivering electricity from generating stations across the Province to your home or business via the high voltage (transmission) and low voltage (distribution) electricity systems. 

Regulatory Charges

This is the cost of administering the wholesale electricity system and maintaining the reliability of the Provincial grid. This includes the costs associated with funding the Ministry of Energy Conservation and renewable energy programs.

Debt Retirement Charge

This 0.7¢/kWh charge is set by the Ontario Ministry of Finance to pay down the remaining debt of the former Ontario Hydro. The Debt Retirement Charge was removed for certain residential consumption after

Dec. 31, 2015. Learn more at

To learn about your variance settlement and the

global adjustment click here

(Source: Ontario Energy Board)

bottom of page